RETURN POLICY

TO INQUIRE ABOUT FAULTY ITEMS, EMAIL: cartacltv@outlook.com

PLEASE INCLUDE YOUR FULL NAME AND ORDER NUMBER

REFUNDS + EXCHANGES ACCEPTED IF DONE WITHIN 14 DAYS OF PURCHASE AND IN SELLABLE CONDITION (UNWORN, TAGS ATTACHED, NOT WASHED). CUSTOMER WILL COVER SHIPPING FOR RETURN POSTAGE OF ITEM.

SALE ITEMS ARE FINAL SALE. CANNOT BE RETURNED

ORDERS WILL NOT BE CANCELLED. PLEASE ENTER CORRECT SHIPPING ADDRESS AS WE ARE NOT RESPONSIBLE FOR ANY LOST ITEMS UPON SHIPPING

SHIPPING POLICY

PLEASE ALLOW 4-6 BUSINESS DAYS FOR PROCESSING ORDERS. WE DO NOT SHIP ON HOLIDAYS AND WEEKENDS.

PLEASE READ DESCRIPTION BEFORE PURCHASING. SOME ITEMS ARE PRE-ORDER AND WILL HAVE DIFFERENT SHIPPING TIMES.

CARTA CLTV IS NOT RESPONSIBLE FOR ANY SHIPPING DELAYS OR DAMAGES ONCE THE PACKAGE IS WITH THE COURIER.

AU SHIPPING:
ONCE SHIPPED, ALL DOMESTIC ORDERS WILL BE SHIPPED STANDARD. PLEASE ALLOW 2-4 BUSINESS DAYS FOR DELIVERY.

INTERNATIONAL SHIPPING:
PRICE WILL BE SHOWN AT CHECKOUT.
PLEASE ALLOW 7-14 BUSINESS DAYS FOR YOUR ORDER TO ARRIVE DUE TO CUSTOMS.